So I had a bad phone day today.
First I got out of my car, and my lanyard had looped around the e-brake. Doh! busted the tab that you loop the lanyard on. This is after I got my brand new class 6 8gb microSDcard (part of the reason I was in such a hurry). I drop in my new card to format it. I reboot my phone and no sdcard found. So I tried to get the sdcard out. The whole thing is busted. The spring mechanism is toast. Thank god I paid for the Best buy Black tie service. Fail.
I went to Best Buy. From the start it was a hassel. I walked in and told them I was having phone trouble and they said ok it costs $150.00 and we’ll give you a loaner phone for 3-4 weeks. What the hell is a loaner phone and why the hell would it take so long for them to figure out MY PHONE IS BROKEN.
When I bought the coverage with the phone I was told that if my phone broke I would get a new phone from the geek squad, Bull Shit. A loaner phone is a dumb phone “non-android”. My contacts are gmail contacts, I need android period. They then called their manager who gave me a bullshit answer about what their insurance company allowed. I explained I don’t care you sold me a service for a smart phone. I cannot afford to have a dumb phone replacement for Four weeks. Not to mention I’m paying for data service what the hell am I going to do with a dumb phone, besides Waste my money and lose business.
I’m pissed. And I’ve already paid them over $80 dollars for this service for two phones. It was a complete hassel from the get(Thanks Megan). The manager was a complete tool( thanks Chuck) about the situation and did nothing to help. So Here I am starting my campaign to make sure that smart phone users do not get pulled into this ploy by Best Buy to Bilk Smart Phone Users Out Of their money and then not help them when their is an actual problem!
